Privacy Policy

1. Introduction

This Privacy Policy explains how ByteBridge Technologies Limited (ByteBridge, we, us, our), a company incorporated in Hong Kong, collects, uses and protects personal data submitted through this website or in connection with an enquiry, quotation or order.

2. Information we collect

We collect information you provide directly, such as when you submit an enquiry or quotation request. This may include your name, company name and job role; email address, phone or WhatsApp number; country and delivery destination; and details of the hardware, specification or project you are enquiring about.

We do not knowingly collect information through automated tracking or analytics tools on this website beyond what is necessary for it to function; if that changes, this policy will be updated accordingly.

3. How we use your information

We use the information you provide to respond to enquiries, prepare quotations, process and fulfil orders, arrange shipping and export documentation, coordinate warranty support, and communicate with you about your enquiry or order.

4. Sharing of information

We share personal data only where necessary to fulfil an enquiry or order - for example, with manufacturers or distributors to confirm stock and pricing, or with logistics and customs partners to arrange shipping. We do not sell personal data to third parties.

5. Data retention

We retain enquiry and order information for as long as necessary to fulfil the purpose it was collected for, including any period required to meet legal, accounting or warranty obligations, after which it is deleted or anonymised.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct or request deletion of personal data we hold about you. To exercise these rights, contact us using the details below.

7. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

Because ByteBridge sources and ships hardware internationally, personal data connected to an order (such as delivery details) may be transferred to and processed in countries outside Hong Kong as necessary to fulfil that order.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

10. Contact

Questions about this policy can be sent to [email protected].